Cancellation Policy
Our Cancellation Terms
We understand that plans can change. Our cancellation policy is designed to be fair to both our customers and our tour operators.
More than 48 hours before tour:
Full refund of the tour price
24-48 hours before tour:
50% refund of the tour price
Less than 24 hours before tour:
No refund available
How to Cancel
To cancel your booking:
- Log in to your account
- Go to "My Bookings"
- Find the booking you wish to cancel
- Click "Cancel Booking"
- Confirm your cancellation
You will receive a cancellation confirmation email immediately.
Special Circumstances
In case of extreme weather conditions or other circumstances beyond our control that require us to cancel a tour, you will receive a full refund or the option to reschedule at no additional cost.
For medical emergencies or other exceptional circumstances, please contact our support team directly at info@dogmatravel.com