Privacy Policy

Introduction

Dogma Travel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support.

• Personal information: Name, email address, phone number, date of birth
• Payment information: Credit card details (processed securely through our payment provider)
• Booking information: Tour preferences, travel dates, special requirements
• Communication data: Messages, feedback, and support inquiries

How We Use Your Information

We use the information we collect to:

• Process and manage your tour bookings
• Send booking confirmations and important updates
• Respond to your inquiries and provide customer support
• Improve our services and develop new features
• Send promotional communications (with your consent)
• Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data
• Secure servers and databases
• Regular security assessments
• Limited access to personal information by employees

Data Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (tour operators, payment processors)
• Legal authorities when required by law
• Business partners with your explicit consent

Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

International Data Transfers

Your information may be transferred to and processed in countries other than Azerbaijan. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: